General

Subject to stock availability. We try to maintain accurate stock accounts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

Shipping Costs

Shipping costs are calculated during checkout based on the weight if the package, destination it is being shipped to, and the carrier service in charge of the delivery. Payment for shipping will be collected at checkout.

Refunds and Returns

A refund is a customer credit for all or part of the cost of a purchased item. In some cases, customers may be refunded for their purchase without the need for return of the product(s). This means that the customer is not required to send the item back to the fulfillment center.

If you are unsatisfied with your purchase or have any issues with our products, please contact us for additional assistance at info@sanchezdistributors.com